Welcome to CSM Toolbox with Isabel Ruiz. In each bi-weekly episode, we'll hear from experts in Customer Success, Product, Community Management and... more
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Episodes
Cèline Riemenschneider is the Community Lead for Canva Creators, Germany She is also Founder of The Community Mentor and The... more
Marija Skobe-Pilley is leading European Customer Success team at the productivity platform ClickUp. She's building and scaling a high-performing and productive... more
A Customer Success professional since 2011, Kate has created CS programs from scratch and hired & led teams at 4... more
Valentina Thörner has 10+ years of experience in the customer support industry, from customer facing roles to managing teams, and... more
With 10+ years experience in Customer Service, 6+ years working with SaaS Platforms and most recently 4+ years experience in... more
Over the past decade, Niclas helped build two global SaaS companies, worked with 100+ of the Fortune 500, in 20+... more
Emilia is Head of Marketing at Userpilot and a product marketing enthusiast. She has experience of working with several SaaS... more
Daria is the Co-Founder and CCO of Salesroom - a virtual meeting platform enabling Account Executives to build trust with... more
For the past 5 years, Telma's been working in client management and conflict mediation as a client advocate.Most of her... more
As Co-founder & CEO at Froged, Emily says to work with people and for people is the most valuable lesson.She... more