pod.link/1599611355
pod.link copied!
The First Pencil
The First Pencil
Kathi Kruse and Mike theCarGuy Correra

Mike The Car Guy Correra and Kathi Kruse are best friends, with many many years of retail experience in the car biz.... more

Listen now on

Apple Podcasts
Spotify
Google Podcasts
Overcast
Podcast Addict
Pocket Casts
Castbox
Stitcher
Podbean
iHeartRadio
Player FM
Podcast Republic
Castro
RadioPublic
RSS

Episodes

Genuine Care and Kindness Leaves a Lasting Impression

👉Sign up for Kathi’s newsletter here👈Kindness is the oil that takes the friction out of life. It can also be... more

17 Apr 2024 · 41 minutes
Spring Forward: Refreshing Vendor Relationships, Sprucing Up Operations and Financials

👉Sign up for Kathi’s newsletter here👈Spring is always a good time to review and reflect on what’s working for you,... more

26 Mar 2024 · 36 minutes
Social Media Login Security + Website Traffic Study

👉Sign up for Kathi’s newsletter here👈This week, Kathi and Mike share insights on Rand Fishkin’s SparkToro’s website traffic sources study.... more

13 Mar 2024 · 50 minutes
Running on Empty

👉Sign up for Kathi’s newsletter here👈As we witness every social media channel changing and shifting, so goes the user experience... more

05 Mar 2024 · 46 minutes
An Introvert Walks Into a NADA Convention

👉Sign up for Kathi’s newsletter here👈Mike gives us a breakdown of the goings-on at the National Automobile Dealers Association convention... more

14 Feb 2024 · 44 minutes
AI Oh My: Practical Uses for AI in Car Dealerships

👉Sign up for Kathi’s newsletter here👈Kathi and Mike are back with an episode to catch you up on what’s hip... more

31 Jan 2024 · 40 minutes
Everything Still Comes Down to Customer Experience

👉Sign up for Kathi’s newsletter here👈The 2023 Cox Automotive Service Study reveals a significant shift in consumer preferences regarding vehicle... more

22 Dec 2023 · 24 minutes
Ten+ Years Later: Value of Building Online Profiles

👉Sign up for Kathi’s newsletter here👈We’re back after a short hiatus. Thanks for listening!In this episode, Kathi and Mike reminisce... more

08 Dec 2023 · 35 minutes
Twitter is Dying, What’s Next?

👉Sign up for Kathi’s newsletter here👈Mike just got back from the Digital Dealer Conference in Las Vegas. We have thoughts.Twitter,... more

20 Oct 2023 · 40 minutes
Have We Lost All Focus on Customer Delight in Automotive?

👉Sign up for Kathi’s newsletter here👈For some reason, Kathi and Mike have both been witnessing a lot of disturbing customer... more

29 Sep 2023 · 44 minutes
The First Pencil
Genuine Care and Kindness Leaves a Lasting Impression
The First Pencil
Claim your free pod.link
Customize to match your brand
Claim a memorable URL
Add your own Google Analytics
Confirm Ownership

To claim this podcast, you must confirm your ownership via the email address located in your podcast’s RSS feed (). If you cannot access this email, please contact your hosting provider.