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Five Star Counsel Podcast
Five Star Counsel Podcast
John Strohmeyer

What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like? Lawyers (and other professionals)... more

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Episodes

FSC REWIND: Setting Our Service Standards

We're on a brief break this week after the holiday, but we still want to give you something to think... more

30 Nov 2021 · 17 minutes
Training Your Staff for Tech Proficiency w/ Alicia Pierre

Is every member of your staff on the same level when it comes to tech proficiency? Is it possible that... more

24 Nov 2021 · 23 minutes
Nailing Your Interview and Hiring Process w/ Molly McGrath

Do you want to know how to make your job postings pop? How do you weed through a sea of... more

16 Nov 2021 · 32 minutes
FSC REWIND: Values, Culture, and Standards

We're on a brief break this week, but we want to give you something to think about (or revisit) in... more

09 Nov 2021 · 18 minutes
The Evolving Role of Non-Lawyers in the Law Firm w/ Michelle Spencer

Has tech made traditional legal assistants and secretaries obsolete? Think your firm can slash costs AND improve productivity by letting... more

02 Nov 2021 · 38 minutes
Implementing a Results-Only Work Environment w/ Jody Thompson

Is your firm's efficiency still being judged by hours logged? Are your firm's flexibility policies still resulting in micromanagement and... more

26 Oct 2021 · 38 minutes
Generating Amazing Referrals w/ Stacey Brown Randall

How much do you earn every year from referrals? What if you could dramatically increase that number with some simple... more

19 Oct 2021 · 38 minutes
Five Star Service Essentials

Throughout the first year in our podcasting journey, we've learned a lot from our guests, and our core tenets have... more

12 Oct 2021 · 34 minutes
Big Tech's Role in the Legal Service Economy w/ Conrad Saam

Are you fearing a new future where big tech companies push you out of business? Where the Amazon of legal... more

05 Oct 2021 · 38 minutes
Onboarding for the Modern Law Firm w/ Justie Nicol

Are you ready to bring on new associates? Great! Now, how do you expect those new employees to know and... more

28 Sep 2021 · 36 minutes
Five Star Counsel Podcast
FSC REWIND: Setting Our Service Standards
Five Star Counsel Podcast