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Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI
Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI
Susan Boles

Can you build a business based on… “calm?” Host Susan Boles looks beyond the usual metrics of success to help you build... more

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Episodes

Momentum by Design: Diagnose Your Stuckness and Build a Business That Moves with You

What if the reason you're stuck isn't mindset—or even procrastination? What if you're just solving the wrong problem?In this episode,... more

17 Jun 2025 · 43 minutes
Voice on Autopilot: How I Systematized My Brand Voice to Make Content Creation Calmer

What if your brand voice didn’t live solely inside your head? What if it was a system—a tool that helped... more

03 Jun 2025 · 39 minutes
Pay Me When You Win: A Revenue Sharing Model for Coaches & Consultants

Most advice about scaling a service business means giving up the work you love or cranking your rates until clients... more

06 May 2025 · 31 minutes
Four-Hour Work Year? The Hidden Power of Licensing Your Services

Tired of hitting a wall with your client-based business? You don’t have to build a course or start a membership... more

22 Apr 2025 · 40 minutes
Calmer Capacity: Use Automation and AI to Lighten Your Client Load

You’ve duct-taped your service business together with tools and automations. But now things are breaking, you’re chasing Zapier errors, and... more

08 Apr 2025 · 37 minutes
The Anti-Call Sales Process: Build Trust, Close Deals, Keep Your Calendar Clear

Eliminate Sales Calls? Yes, Really.What if your entire sales process could feel human, high-touch, and not require a single call?This... more

25 Mar 2025 · 39 minutes
Can Friendship Be a KPI? How Relationships Shape a Sustainable Business with Tara Robertson

Business is personal—so why do we so often separate relationships from our work? In this episode, Tara Robertson, leadership coach and... more

11 Mar 2025 · 28 minutes
Unsolicited Response Rate: The Only Content Metric That Actually Matters

We all want our work to resonate—but how do we know if it actually does? In this episode, I sit... more

25 Feb 2025 · 51 minutes
How to Build a Client Report Card for a Calmer Business with Karen Sergeant

Managing client relationships is one of the biggest challenges of running a service-based business. Expectations, boundaries, and communication all play... more

11 Feb 2025 · 38 minutes
Fresh Content Inked: A Subversive Approach to Driving More Sales By Creating Less Content

In this episode of Beyond Margins, we explore the concept of calmer KPIs with guest Kendall Cherry, founder of The... more

28 Jan 2025 · 45 minutes
Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI
Momentum by Design: Diagnose Your Stuckness and Build a Business That Moves with You
Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI
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