Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI

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Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI
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118 Episodes
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Category: Entrepreneurship
Last Update: 2025-04-22
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Can you build a business based on… “calm?” Host Susan Boles looks beyond the usual metrics of success to help you build a business where calm is the new KPI. With over 15 years of experience as an entrepreneur, CFO, and COO, Susan shares the business strategies that lead to a business with comfortable margins—financial, emotional, energetic, and scheduling margins. Join her and her guests as they counter the prevailing “wisdom” about business growth, productivity, and success to provide a framework for making choices that align with your values and true goals. Episode by episode, you’ll get a look at the team management, operations, financials, product development, and marketing of a calmer business.

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