What's on your mind? Let CX Passport know...🎤🎞️CX evolves AND the core stays the same “The one with the core... more

What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker in “The one with the storytelling” with Andrew... more

What's on your mind? Let CX Passport know...🎤🎞️Attendance policies that include bear interactions? “The one with the Alaska employee experience”... more

What's on your mind? Let CX Passport know...🎤🎞️What can a free fall teach us about business? “The one with the... more

What's on your mind? Let CX Passport know...🎤🎞️Get Hungry, Learn about great employee experience AND get a burrito shipped?!? ... more

What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker in “The one where offboarding matters” with Gary... more

What's on your mind? Let CX Passport know...🎤🎞️Stop doing this! “The one where we stop KPI hunting” with Marcus Karlsson... more

What's on your mind? Let CX Passport know...🎤🎞️Another new CX Passport country! “The one with the Guatemalan CX” with Enrique... more

What's on your mind? Let CX Passport know...🎤🎞️What does service recovery look like even with an approaching hurricane? “The one... more

What's on your mind? Let CX Passport know...🎤🎞️Beyond behaviors into motivations in “The one where she knows what makes us... more

What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker in “The one with the CX nervous system”... more

What's on your mind? Let CX Passport know...🎤🎞️B2B is just different y’all. It’s not what you think “The one... more

What's on your mind? Let CX Passport know...🎤🎞️Emotions are the heartbeat of every experience “The one where emotions drive experiences”... more

What's on your mind? Let CX Passport know...🎤🎞️A quicker way to tangible results with Customer Experience “The one with the... more

What's on your mind? Let CX Passport know...🎤🎞️A new CX Passport country! “The one with CX in Ghana” with Kojo... more

What's on your mind? Let CX Passport know...🎤🎞️Don’t focus on just one piece of the experience in “The one with... more

What's on your mind? Let CX Passport know...🎤🎞️How to ACTUALLY create impact “The one with the catalyst (not crusader)”... more

What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker in “The one where he unifies CX” with... more

What's on your mind? Let CX Passport know...🎤🎞️AI will require employee resilience “The one with the customized resiliency kit” with... more

What's on your mind? Let CX Passport know...🎤🎞️This episode gets DEEP and REAL in “The one with the epochal growth”... more