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CX Passport
CX Passport
Rick Denton

👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of... more

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Episodes

The one with yellow iron CX - Lynn Daniel CEO The Daniel Group E184

🎤🎞️B2B is just different y’all. It’s not what you think “The one with yellow iron CX” with Lynn Daniel... more

01 Oct 2024 · 35 minutes
The one where emotions drive experiences - Ariana Bucio COO at BP Gurus E183

🎤🎞️Emotions are the heartbeat of every experience “The one where emotions drive experiences” with Ariana Bucio Chief Operating Officer at... more

24 Sep 2024 · 32 minutes
The one with the AgileCX - Lauren Feehrer Founder and President of LoyaltyCraft Consulting E182

🎤🎞️A quicker way to tangible results with Customer Experience “The one with the AgileCX” with Lauren Feehrer Founder and President... more

17 Sep 2024 · 33 minutes
The one with CX in Ghana - Kojo Hayford, Founder CEO at eSAL E181

🎤🎞️A new CX Passport country! “The one with CX in Ghana” with Kojo Hayford, Founder CEO at eSAL LLC in... more

27 Aug 2024 · 33 minutes
The one with the total experience - Robby Cloninger VP Consulting, Digital Experience at FPT Software E180

🎤🎞️Don’t focus on just one piece of the experience in “The one with the total experience” with Robby Cloninger Vice... more

20 Aug 2024 · 39 minutes
The one with the catalyst (not crusader) - Megan Burns Founder Experience Enterprises E179

🎤🎞️How to ACTUALLY create impact “The one with the catalyst (not crusader)” with Megan Burns Founder Experience Enterprises in... more

13 Aug 2024 · 34 minutes
The one where he unifies CX - Adam Powers CX #OpenToWork E178

🎤🎞️This month’s CX #OpenToWork seeker in “The one where he unifies CX” with Adam Powers in CX Passport Episode 178🎧... more

06 Aug 2024 · 31 minutes
The one with the customized resiliency kit - Sangeetha Rai VP Customer Success Northwestern Mutual E177

🎤🎞️AI will require employee resilience “The one with the customized resiliency kit” with Sangeetha Rai Vice President Customer Success at... more

30 Jul 2024 · 38 minutes
The one with the epochal growth - Sarah Caminiti Head of US Customer Service at abcam E176

🎤🎞️This episode gets DEEP and REAL in “The one with the epochal growth” with Sarah Caminiti Head of US Customer... more

23 Jul 2024 · 36 minutes
The one with the hidden customer revenue - Anita Toth | The Hidden Revenue Hunter E175

🎤🎞️We’re going on a treasure hunt “The one with the hidden customer revenue” with Anita Toth | The Hidden Revenue... more

16 Jul 2024 · 32 minutes
CX Passport
The one with CX in Ghana - Kojo Hayford, Founder CEO at eSAL E181
CX Passport
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Description

🎤🎞️A new CX Passport country! “The one with CX in Ghana” with Kojo Hayford, Founder CEO at eSAL LLC in CX Passport... more