What's on your mind? Let CX Passport know...🎤🎞️Get Hungry, Learn about great employee experience AND get a burrito shipped?!? ... more

What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker in “The one where offboarding matters” with Gary... more

What's on your mind? Let CX Passport know...🎤🎞️Stop doing this! “The one where we stop KPI hunting” with Marcus Karlsson... more

What's on your mind? Let CX Passport know...🎤🎞️Another new CX Passport country! “The one with the Guatemalan CX” with Enrique... more

What's on your mind? Let CX Passport know...🎤🎞️What does service recovery look like even with an approaching hurricane? “The one... more

What's on your mind? Let CX Passport know...🎤🎞️Beyond behaviors into motivations in “The one where she knows what makes us... more

What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker in “The one with the CX nervous system”... more

What's on your mind? Let CX Passport know...🎤🎞️B2B is just different y’all. It’s not what you think “The one... more

What's on your mind? Let CX Passport know...🎤🎞️Emotions are the heartbeat of every experience “The one where emotions drive experiences”... more

What's on your mind? Let CX Passport know...🎤🎞️A quicker way to tangible results with Customer Experience “The one with the... more

What's on your mind? Let CX Passport know...🎤🎞️A new CX Passport country! “The one with CX in Ghana” with Kojo... more

What's on your mind? Let CX Passport know...🎤🎞️Don’t focus on just one piece of the experience in “The one with... more

What's on your mind? Let CX Passport know...🎤🎞️How to ACTUALLY create impact “The one with the catalyst (not crusader)”... more

What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker in “The one where he unifies CX” with... more

What's on your mind? Let CX Passport know...🎤🎞️AI will require employee resilience “The one with the customized resiliency kit” with... more

What's on your mind? Let CX Passport know...🎤🎞️This episode gets DEEP and REAL in “The one with the epochal growth”... more

What's on your mind? Let CX Passport know...🎤🎞️We’re going on a treasure hunt “The one with the hidden customer revenue”... more

What's on your mind? Let CX Passport know...🎤🎞️This month’s CX #OpenToWork seeker knows CX gets to influence all parts of... more

What's on your mind? Let CX Passport know...🎤🎞️A high energy, high community, high wisdom episode “The one with the CX... more

What's on your mind? Let CX Passport know...🎤🎞️Why live in two worlds? “The one with the Severance TV lessons” with... more

What's on your mind? Let CX Passport know...🎤🎞️Don’t rely on them alone “The One Where Chatbots Aren't Enough” with Lisa... more

What's on your mind? Let CX Passport know...🎤🎞️The month’s CX #OpenToWork seeker in “The one where he just fixes it... more

What's on your mind? Let CX Passport know...🎤🎞️Customers, Self Service, AI, oh my! “The one with real CX research” with... more

What's on your mind? Let CX Passport know...🎤🎞️Get real results and separate hype from reality “The one with CX automation”... more

What's on your mind? Let CX Passport know...🎤🎞️MALTA Y’all!!! “The one with the (CX) Pet Shop Boys” with Scott Lee... more

What's on your mind? Let CX Passport know...🎤🎞️The month’s CX #OpenToWork seeker in “The one with the customer support great... more

What's on your mind? Let CX Passport know...🎤🎞️How can org design affect customer centricity? “The one where org design gets... more

What's on your mind? Let CX Passport know...🎤🎞️Let the mouse guide us in “The one with the Disney Wisdom” with... more

What's on your mind? Let CX Passport know...🎤🎞️Find customer centricity in “The one with Customer Trust” with Ilenia Vidili Customer... more

What's on your mind? Let CX Passport know...🎤🎞️Recover your creativity! “The one with LEGO Serious Play” with Sirte Pihlaja,... more