Text the show!We’re thrilled to have Sarah Hatter, the brilliant mind behind ElevateCX, on today's episode to discuss the importance... more

Text the show!Balancing inbox coverage with important outbox tasks can be challenging, but it's the key to improving your customer... more

Text the show!Brian Johnson joins Happy to Help for the second time! In this episode, we discuss training new hires!... more

Text the show!What if leading with kindness could transform not only your team but also your customer relationships? Join us... more

Text the show!Cara Pacetti from Buzzsprout's success team joins us to discuss how to seamlessly integrate after-hours customer support into... more

Text the show!Megan Nelson from the Buzzsprout Podcaster Success Team joins us to discuss the art of working with angry... more

Text the show!In this episode of "Happy to Help", we have Buzzsprout co-founder, Kevin Finn, on to walk us through... more

Text the show!Ever wondered what secret sauce goes into crafting an exceptional customer support team? Buzzsprout Co-Founder, Marshall Brown, joins... more

Text the show!In this episode of "Happy to Help," we delve into setting the right tone for your support communications.... more

Text the show!On this episode of Happy to Help, we unpack why your support team should have strategic communication goals... more