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Happy to Help | A Customer Support Podcast
Happy to Help | A Customer Support Podcast
Buzzsprout

If you work in customer support, if you lead a support team, or if you are looking to better the customer experience... more

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Episodes

The Power of Kindness in Support and Leadership

Text the show!What if leading with kindness could transform not only your team but also your customer relationships? Join us... more

23 Jul 2024 · 55 minutes
Simple Ways to Add After-Hours Support

Text the show!Cara Pacetti from Buzzsprout's success team joins us to discuss how to seamlessly integrate after-hours customer support into... more

09 Jul 2024 · 48 minutes
Strategies for Working With Angry Customers

Text the show!Megan Nelson from the Buzzsprout Podcaster Success Team joins us to discuss the art of working with angry... more

25 Jun 2024 · 46 minutes
The Evolution of Buzzsprout Support

Text the show!In this episode of "Happy to Help", we have Buzzsprout co-founder, Kevin Finn, on to walk us through... more

11 Jun 2024 · 51 minutes
Tips for Hiring a Stellar Customer Support Team

Text the show!Ever wondered what secret sauce goes into crafting an exceptional customer support team? Buzzsprout Co-Founder, Marshall Brown, joins... more

28 May 2024 · 58 minutes
The Right Tone for Remarkable Support

Text the show!In this episode of "Happy to Help," we delve into setting the right tone for your support communications.... more

14 May 2024 · 42 minutes
Establishing Communication Goals for Your Support Team

Text the show!On this episode of Happy to Help, we unpack why your support team should have strategic communication goals... more

30 Apr 2024 · 42 minutes
Letting Go of Perfectionism to Master Customer Connections

Text the show!Embrace imperfection in customer support as Tom Rossi, co-founder and developer at Buzzsprout, joins me to discuss how... more

16 Apr 2024 · 42 minutes
The Transformative Power of Empathy in Customer Support

Text the show!Empathy isn't just a buzzword within customer support—it's a vital tool that we can use as customer support... more

02 Apr 2024 · 49 minutes
We're Happy to Help

Text the show!Welcome to the first episode of Happy to Help, a podcast about customer support from the people at... more

21 Feb 2024 · 14 minutes
Happy to Help | A Customer Support Podcast
The Power of Kindness in Support and Leadership
Happy to Help | A Customer Support Podcast