If you work in customer support, if you lead a support team, or if you are looking to better the customer experience... more
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Episodes
Text the show! We're diving into the complex dynamics between customer support teams and developers. Buzzsprout Co-Founder, Tom Rossi, joins... more
Text the show! Want to take your customer service to the next level in 2025? In this episode of... more
Text the show! As we bid farewell to season one, we recall the invaluable lessons learned over 20 amazing episodes!... more
Text the show! In this episode of Happy to Help, we dive into the essentials of building a thriving customer... more
Text the show! In this episode of Happy to Help, we dive into the transformative power of whole company support... more
Text the show! In this episode, special guest Megan Nelson joins us to dive into customer support during a crisis!... more
Text the show! As the holiday season approaches, we are sharing practical tips on how to ensure customers receive timely... more
Text the show! This week we are recapping our time at the ElevateCX Conference in Denver! Kate Chupp joins us... more
Text the show! We're doing a deep dive into the essential skills of writing remarkable customer support emails! Kate Chupp... more
Text the show! We are diving deep into the tricky topic of customer feedback with special guest, Chase Clemons! Chase... more