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Happy to Help | A Customer Support Podcast
Happy to Help | A Customer Support Podcast
Buzzsprout

If you work in customer support, if you lead a support team, or if you are looking to better the customer experience... more

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Episodes

The Evolution of Buzzsprout Support

Text the show!In this episode of "Happy to Help", we have Buzzsprout co-founder, Kevin Finn, on to walk us through... more

11 Jun 2024 · 51 minutes
Tips for Hiring a Stellar Customer Support Team

Text the show!Ever wondered what secret sauce goes into crafting an exceptional customer support team? Buzzsprout Co-Founder, Marshall Brown, joins... more

28 May 2024 · 58 minutes
The Right Tone for Remarkable Support

Text the show!In this episode of "Happy to Help," we delve into setting the right tone for your support communications.... more

14 May 2024 · 42 minutes
Establishing Communication Goals for Your Support Team

Text the show!On this episode of Happy to Help, we unpack why your support team should have strategic communication goals... more

30 Apr 2024 · 42 minutes
Letting Go of Perfectionism to Master Customer Connections

Text the show!Embrace imperfection in customer support as Tom Rossi, co-founder and developer at Buzzsprout, joins me to discuss how... more

16 Apr 2024 · 42 minutes
The Transformative Power of Empathy in Customer Support

Text the show!Empathy isn't just a buzzword within customer support—it's a vital tool that we can use as customer support... more

02 Apr 2024 · 49 minutes
We're Happy to Help

Text the show!Welcome to the first episode of Happy to Help, a podcast about customer support from the people at... more

21 Feb 2024 · 14 minutes
Happy to Help | A Customer Support Podcast
The Evolution of Buzzsprout Support
Happy to Help | A Customer Support Podcast