If you work in customer support, if you lead a support team, or if you are looking to better the customer experience... more
Text the show!What if leading with kindness could transform not only your team but also your customer relationships? Join us... more
Text the show!Cara Pacetti from Buzzsprout's success team joins us to discuss how to seamlessly integrate after-hours customer support into... more
Text the show!Megan Nelson from the Buzzsprout Podcaster Success Team joins us to discuss the art of working with angry... more
Text the show!In this episode of "Happy to Help", we have Buzzsprout co-founder, Kevin Finn, on to walk us through... more
Text the show!Ever wondered what secret sauce goes into crafting an exceptional customer support team? Buzzsprout Co-Founder, Marshall Brown, joins... more
Text the show!In this episode of "Happy to Help," we delve into setting the right tone for your support communications.... more
Text the show!On this episode of Happy to Help, we unpack why your support team should have strategic communication goals... more
Text the show!Embrace imperfection in customer support as Tom Rossi, co-founder and developer at Buzzsprout, joins me to discuss how... more
Text the show!Empathy isn't just a buzzword within customer support—it's a vital tool that we can use as customer support... more
Text the show!Welcome to the first episode of Happy to Help, a podcast about customer support from the people at... more