Text the show!As we bid farewell to season one, we recall the invaluable lessons learned over 20 amazing episodes! Thanks... more

Text the show!In this episode of Happy to Help, we dive into the essentials of building a thriving customer support... more

Text the show!In this episode of Happy to Help, we dive into the transformative power of whole company support and... more

Text the show!In this episode, special guest Megan Nelson joins us to dive into customer support during a crisis! Whether... more

Text the show!As the holiday season approaches, we are sharing practical tips on how to ensure customers receive timely assistance... more

Text the show!This week we are recapping our time at the ElevateCX Conference in Denver! Kate Chupp joins us to... more

Text the show!We're doing a deep dive into the essential skills of writing remarkable customer support emails! Kate Chupp from... more

Text the show!We are diving deep into the tricky topic of customer feedback with special guest, Chase Clemons! Chase is... more

Text the show!We’re thrilled to have Sarah Hatter, the brilliant mind behind ElevateCX, on today's episode to discuss the importance... more

Text the show!Balancing inbox coverage with important outbox tasks can be challenging, but it's the key to improving your customer... more