Just got that big promotion and now you're leading your former peers? Feeling overwhelmed by the sudden shift in responsibilities... more

Have you ever struggled to get customers to see things your way, even when you know you're right?The problem might... more

Are you starting a new CS leadership role and feeling overwhelmed?Do you want to make a great first impression but... more

Are you struggling to balance business results with employee well-being? Do you wonder how to create a high-performing team while... more

More customer success leaders than ever report being overwhelmed by the never-ending demands of their careers. Are you? In this... more

Do you struggle to stay productive amidst constant task switching? Join Rachel as she delves into the major issue of... more

Are you overlooking your biggest accomplishments? Discover a powerful tool to help you track, quantify, and showcase your achievements -... more

Struggling to adapt to changes in your CS Leadership Role?Feel like you’re always dealing with problems outside of your control?Join... more

Managing up isn't what you think...Do you ever feel like your boss just doesn't "get it"? It's time to... more

Are your "best customers" actually as loyal as you think?Or could it just be a matter of convenience?Join me as... more