Humans don’t think and act like computers. So why are you setting your CS strategy based solely on logic? Join Customer Success Expert... more
Have you ever wondered why your customers say they want a result - and then don’t do ANY of the... more
Just got that big promotion and now you're leading your former peers? Feeling overwhelmed by the sudden shift in responsibilities... more
Have you ever struggled to get customers to see things your way, even when you know you're right?The problem might... more
Are you starting a new CS leadership role and feeling overwhelmed?Do you want to make a great first impression but... more
Are you struggling to balance business results with employee well-being? Do you wonder how to create a high-performing team while... more
More customer success leaders than ever report being overwhelmed by the never-ending demands of their careers. Are you? In this... more
Do you struggle to stay productive amidst constant task switching? Join Rachel as she delves into the major issue of... more
Are you overlooking your biggest accomplishments? Discover a powerful tool to help you track, quantify, and showcase your achievements -... more
Struggling to adapt to changes in your CS Leadership Role?Feel like you’re always dealing with problems outside of your control?Join... more
Managing up isn't what you think...Do you ever feel like your boss just doesn't "get it"? It's time to... more