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Customer Centricity with Martin Newman
Customer Centricity with Martin Newman
Martin Newman

Customer Centricity - empowering positive change for consumers and brands.

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Episodes

Putting the customer first by empowering your people with Sir John Timpson

Martin is joined by Sir john Timpson, CBE, chairman of The Timpson Group. Sir John talks about some of the... more

25 Aug 2021 · 36 minutes
The 6 Key Drivers for a Customer Centric Roadmap with Martin Newman

In this bonus episode, Martin shares his own career journey and how it has informed his work over the past... more

10 Aug 2021 · 43 minutes
Accessibility matters with Martyn Sibley, CEO of Purple Goat & Disability Horizons

Martin is joined by Martyn Sibley, CEO of Purple Goat and Disability Horizons. Martin is uniquely qualified to lead the... more

19 May 2021 · 34 minutes
The importance of frontline workers with Carol Leaman, CEO of Axonify

Martin is joined by Carol Leaman, CEO of Axonify whose mission is to help companies give their frontline employees the... more

29 Apr 2021 · 45 minutes
Being partner obsessed and data fanatics with David Wright, CEO of Pattern

Martin is joined by David Wright, CEO of Pattern, the premier platform for global ecommerce. Pattern is a leading player in... more

07 Apr 2021 · 36 minutes
How technology is integral to the consumer journey with Andy Miles, retail e-commerce expert

Martin is joined by Andy Miles, a leading retail e-commerce expert whose career has included working for some of the... more

22 Mar 2021 · 38 minutes
Creating diversity and opportunity at board level with Susanne Given, Plural Non-Exec Director

Martin is joined by Susanne Given, Plural Non-Executive Director to talk about how diversity, opportunity and inclusion at the board... more

01 Mar 2021 · 36 minutes
Building a culture of customer centricity with Nick Molnar, CEO of Afterpay

Martin talks with Nick Molnar, CEO and Co-Founder of Afterpay (Clearpay in the UK) one of the world's leading payment... more

17 Feb 2021 · 34 minutes
How do businesses truly become socially responsible?

Martin is joined by Dan Morrell, the man who invented carbon offseting and who has and continues to change the... more

08 Feb 2021 · 25 minutes
Autonomous vehicles will change the last mile experience forever

Today Martin Newman is joined by William Sachiti, founder and CEO of the Academy of Robotics who created Kar-go an... more

07 Feb 2021 · 26 minutes
Customer Centricity with Martin Newman
Putting the customer first by empowering your people with Sir John Timpson
Customer Centricity with Martin Newman
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