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Customer Centricity with Martin Newman
Customer Centricity with Martin Newman
Martin Newman

Customer Centricity - empowering positive change for consumers and brands.

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Episodes

How will the metaverse change customer experience and building interactive retail experiences in the real world with Rizwan Rajpoot

Martin is joined by Rizwan Rajpoot, Group Chief Digital Officer for L'azurde Jewelry, a leading brand in the MENA region.... more

28 Mar 2022 · 38 minutes
How to evolve your retail operating model with Oliver Banks

Martin is joined by Oliver Banks, Managing Director of OB & Co advisory and a top 100 global retail influencer. 

03 Mar 2022 · 39 minutes
Putting the customer first by empowering your people with Sir John Timpson

Martin is joined by Sir john Timpson, CBE, chairman of The Timpson Group. Sir John talks about some of the... more

25 Aug 2021 · 36 minutes
The 6 Key Drivers for a Customer Centric Roadmap with Martin Newman

In this bonus episode, Martin shares his own career journey and how it has informed his work over the past... more

10 Aug 2021 · 43 minutes
Accessibility matters with Martyn Sibley, CEO of Purple Goat & Disability Horizons

Martin is joined by Martyn Sibley, CEO of Purple Goat and Disability Horizons. Martin is uniquely qualified to lead the... more

19 May 2021 · 34 minutes
The importance of frontline workers with Carol Leaman, CEO of Axonify

Martin is joined by Carol Leaman, CEO of Axonify whose mission is to help companies give their frontline employees the... more

29 Apr 2021 · 45 minutes
Being partner obsessed and data fanatics with David Wright, CEO of Pattern

Martin is joined by David Wright, CEO of Pattern, the premier platform for global ecommerce. Pattern is a leading player in... more

07 Apr 2021 · 36 minutes
How technology is integral to the consumer journey with Andy Miles, retail e-commerce expert

Martin is joined by Andy Miles, a leading retail e-commerce expert whose career has included working for some of the... more

22 Mar 2021 · 38 minutes
Creating diversity and opportunity at board level with Susanne Given, Plural Non-Exec Director

Martin is joined by Susanne Given, Plural Non-Executive Director to talk about how diversity, opportunity and inclusion at the board... more

01 Mar 2021 · 36 minutes
Building a culture of customer centricity with Nick Molnar, CEO of Afterpay

Martin talks with Nick Molnar, CEO and Co-Founder of Afterpay (Clearpay in the UK) one of the world's leading payment... more

17 Feb 2021 · 34 minutes
Customer Centricity with Martin Newman
How will the metaverse change customer experience and building interactive retail experiences in the real world with Rizwan Rajpoot
Customer Centricity with Martin Newman
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