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Consumer Focus with Martin Newman
Consumer Focus with Martin Newman
Martin Newman

Consumer Focus is a podcast about empowering positive change for consumers and brands. Consumer Focus is hosted by Martin Newman, a champion... more

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Episodes

10 New ROI’s: Guarantee sustainable commercial success

Martin shares his 10 new ROIs that consider what truly matters to consumers and how businesses can proactively build lifetime... more

09 Jul 2023 · 33 minutes
The Rise of Marketplaces: How They're Changing the Way Consumers Shop

Martin is joined by his usual panel guests to discuss their current views and life experiences with the ongoing economic... more

28 Apr 2023 · 38 minutes
Employee First: The importance of the people in any business

Martin is joined by his regular panelists Leila and Dave as well as special guest, CEO of LK Bennett, Darren... more

19 Feb 2023 · 45 minutes
Prioritising Values Over Value - How purpose is driving consumer decisions

Martin welcomes his panelists from the public, Marie-Clare, Leila, and Dave to find out how they are feeling about their... more

22 Jan 2023 · 38 minutes
Loyalty: What Turns Customers Into Fans?

Martin is joined by his usual panel guests Marie-Clare, Leila and Dave to delve into how brand loyalty plays into... more

14 Dec 2022 · 41 minutes
The Conscious Consumer: How Have Buying Habits Changed

Martin is joined by his regular team of panelists who continue to share their update on the impact of the... more

24 Nov 2022 · 53 minutes
Online customer service: The good, the bad and the ugly

Martin is joined again by the consumer panelists Dave and Marie-Claire. In episode 4, Martin and his guests discuss their... more

09 Oct 2022 · 36 minutes
How Brands and Consumers are Experiencing Last Mile Delivery - Panel Discussion

Martin is joined again by the consumer panelists Dave, Leila and Marie-Claire. In episode 3, they chat about the the... more

04 Sep 2022 · 44 minutes
The Future of the High Street - Panel Discussion

Martin is joined again by the consumer panelists. In episode 2, they chat about the evolution of the high street... more

15 Aug 2022 · 43 minutes
Changes in consumer behaviour and stories of customer experience - Panel Discussion

Martin launches a new season of the Consumer Focus podcast with a new format. Each episode Martin will be joined... more

13 Jul 2022 · 45 minutes
How will the metaverse change customer experience and building interactive retail experiences in the real world with Rizwan Rajpoot

Martin is joined by Rizwan Rajpoot, Group Chief Digital Officer for L'azurde Jewelry, a leading brand in the MENA region.... more

28 Mar 2022 · 38 minutes
How to evolve your retail operating model with Oliver Banks

Martin is joined by Oliver Banks, Managing Director of OB & Co advisory and a top 100 global retail influencer. 

03 Mar 2022 · 39 minutes
Putting the customer first by empowering your people with Sir John Timpson

Martin is joined by Sir john Timpson, CBE, chairman of The Timpson Group. Sir John talks about some of the... more

25 Aug 2021 · 36 minutes
The 6 Key Drivers for a Customer Centric Roadmap with Martin Newman

In this bonus episode, Martin shares his own career journey and how it has informed his work over the past... more

10 Aug 2021 · 43 minutes
Accessibility matters with Martyn Sibley, CEO of Purple Goat & Disability Horizons

Martin is joined by Martyn Sibley, CEO of Purple Goat and Disability Horizons. Martin is uniquely qualified to lead the... more

19 May 2021 · 34 minutes
The importance of frontline workers with Carol Leaman, CEO of Axonify

Martin is joined by Carol Leaman, CEO of Axonify whose mission is to help companies give their frontline employees the... more

29 Apr 2021 · 45 minutes
Being partner obsessed and data fanatics with David Wright, CEO of Pattern

Martin is joined by David Wright, CEO of Pattern, the premier platform for global ecommerce. Pattern is a leading player in... more

07 Apr 2021 · 36 minutes
How technology is integral to the consumer journey with Andy Miles, retail e-commerce expert

Martin is joined by Andy Miles, a leading retail e-commerce expert whose career has included working for some of the... more

22 Mar 2021 · 38 minutes
Creating diversity and opportunity at board level with Susanne Given, Plural Non-Exec Director

Martin is joined by Susanne Given, Plural Non-Executive Director to talk about how diversity, opportunity and inclusion at the board... more

01 Mar 2021 · 36 minutes
Building a culture of customer centricity with Nick Molnar, CEO of Afterpay

Martin talks with Nick Molnar, CEO and Co-Founder of Afterpay (Clearpay in the UK) one of the world's leading payment... more

17 Feb 2021 · 34 minutes
Consumer Focus with Martin Newman
The importance of frontline workers with Carol Leaman, CEO of Axonify
Consumer Focus with Martin Newman
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Listen now on

Apple Podcasts
Spotify
Overcast
Podcast Addict
Pocket Casts
Castbox
Podbean
iHeartRadio
Player FM
Podcast Republic
Castro
RSS

Description

Martin is joined by Carol Leaman, CEO of Axonify whose mission is to help companies give their frontline employees the support and... more