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Consumer Focus with Martin Newman
Consumer Focus with Martin Newman
Martin Newman

Consumer Focus is a podcast about empowering positive change for consumers and brands. Consumer Focus is hosted by Martin Newman, a champion... more

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Episodes

Prioritising Values Over Value - How purpose is driving consumer decisions

Martin welcomes his panelists from the public, Marie-Clare, Leila, and Dave to find out how they are feeling about their... more

22 Jan 2023 · 38 minutes
Loyalty: What Turns Customers Into Fans?

Martin is joined by his usual panel guests Marie-Clare, Leila and Dave to delve into how brand loyalty plays into... more

14 Dec 2022 · 41 minutes
The Conscious Consumer: How Have Buying Habits Changed

Martin is joined by his regular team of panelists who continue to share their update on the impact of the... more

24 Nov 2022 · 53 minutes
Online customer service: The good, the bad and the ugly

Martin is joined again by the consumer panelists Dave and Marie-Claire. In episode 4, Martin and his guests discuss their... more

09 Oct 2022 · 36 minutes
How Brands and Consumers are Experiencing Last Mile Delivery - Panel Discussion

Martin is joined again by the consumer panelists Dave, Leila and Marie-Claire. In episode 3, they chat about the the... more

04 Sep 2022 · 44 minutes
The Future of the High Street - Panel Discussion

Martin is joined again by the consumer panelists. In episode 2, they chat about the evolution of the high street... more

15 Aug 2022 · 43 minutes
Changes in consumer behaviour and stories of customer experience - Panel Discussion

Martin launches a new season of the Consumer Focus podcast with a new format. Each episode Martin will be joined... more

13 Jul 2022 · 45 minutes
How will the metaverse change customer experience and building interactive retail experiences in the real world with Rizwan Rajpoot

Martin is joined by Rizwan Rajpoot, Group Chief Digital Officer for L'azurde Jewelry, a leading brand in the MENA region.... more

28 Mar 2022 · 38 minutes
How to evolve your retail operating model with Oliver Banks

Martin is joined by Oliver Banks, Managing Director of OB & Co advisory and a top 100 global retail influencer. 

03 Mar 2022 · 39 minutes
Putting the customer first by empowering your people with Sir John Timpson

Martin is joined by Sir john Timpson, CBE, chairman of The Timpson Group. Sir John talks about some of the... more

25 Aug 2021 · 36 minutes
Consumer Focus with Martin Newman
Prioritising Values Over Value - How purpose is driving consumer decisions
Consumer Focus with Martin Newman