A lot of small agency owners learned how to structure and run their businesses from the agencies they’ve worked at... more

I am a long-time user and proponent of Squarespace for client projects and we’ve used them exclusively for over a... more

Today, I’m excited to share a conversation with someone who has been on an absolute rocket ship ride inside No... more

All this month, I’m talking about some of the most common and frequent mistakes I see people make in their... more

This month, I’m digging into some of the mistakes I see one-to-two person branding agencies make over and over again.... more

When you spend a lot of time working with one market, you start to notice patterns.I’ve worked with hundreds of... more

Today, I’m sharing a conversation with one of my star students-turned coaches, Erika Stanley. Erika has truly mastered the No BS... more

“If you can make $30,000 or more in just a few days of branding work with Worst of All Design,... more

Sometimes people ask me, “If you’re so successful in your agency, why are you doing this training program?”To really answer... more

There’s a daily journaling exercise that I suggest to everyone who joins No BS Agencies Mastery. There are four questions in... more

You need a niche. You’ve probably heard it a million times. But what does honing and owning your niche look like... more

Does your business ever stress you out?  Silly question, right? Of course it does! Being a business owner can be incredibly stressful... more

When you decided to hang your own shingle and be your own boss, did you imagine that you’d finally have... more

If you’ve been running your business for a while and still feeling underpaid and overworked —you are not alone.There are... more

What makes messaging stick?Today, I’m digging into that question with marketing and communications expert, Ben Guttmann. Plus we’ll talk about... more

This month, I’ve been talking about the value of building an Authority Machine, what it is, what it can give... more

Over the years, I have taken a lot of people through the process of building their Authority Machine.One of the... more

Most entrepreneurs I meet built their businesses because they want more agency over their lives. They want to make more... more

Everybody wants to be seen as an authority or an expert, whether you use those words or not.Why? Because being... more

Today I’m talking with one of my star students turned No BS Mastery coach, Sara Chambers, about ditching proposals, committing... more

What happens if the client hates the work you bring to their Intensive?Presenting your work to a client is always... more

Can you actually do quality work, bespoke custom brands and websites and amazing copy in an intensive? For real?Today I’m... more

How do we put a stop to dragging project timelines and scope creep? Intensives.Intensives are a core piece of the... more

Chris Do is a major name in the industry with a massive following across social media and YouTube.And while we... more

Picture this: You get all dressed up and drag yourself to a networking event. You spend a couple of hours... more

“How do I get leads?”It’s the million dollar question. When you have a business, you need sales. To make sales,... more

Back by popular demand, here's an episode that answers a question I get asked all the time. Tune into this... more

If the idea of selling and asking people to buy from you makes you nervous, this one’s for you. My guest... more

For our final episode of love month, I want to switch gears from talking about client love to a different... more

In honor of February, the month of love and Valentine’s Day, we’re talking about generating love and goodwill with your... more

Who doesn't want their client to love them and all the work that they do?This month we are talking about... more

February is the month of red hearts and candy and chocolates and showering the people you love with affection.On that... more

I’m excited to introduce you to an incredible addition to the No BS Mastery community and a shining example of... more

Being seen and hired as an expert is the holy grail. It's how you get paid top dollar. It's how... more

I see so much content out there telling people to charge more. "You're worth more! Charge what you're worth! Raise... more

At any moment, we can change direction. But we don't often think about it because we’re busy or consumed by... more

I’m thrilled to share a conversation I had recently with returning guest, Philip Morgan.Philip Morgan's work on specialization, cultivating expertise,... more

A couple of weeks ago, I shared behind the scenes stories of how we built the No BS Agencies Mastery... more

In honor of the holidays and the end of the year, I thought I would do something a little different... more

The No BS Mastery Program is about to celebrate its three year anniversary. So, this month, I want to share... more

In this episode, we explore if the No BS Model can be implemented in larger organizations with larger projects with... more

It’s that time of the year when many of us are starting to look at what we’ve accomplished during the... more

This month, I’m sharing the pitfalls of chasing after retainer clients as a one to two person branding agency.Today, I’m... more

Whenever I rail against retainer clients, I get comments from people swearing that the model works for them. And that’s... more

As a small business owner, retainer clients might seem like the holy grail. They pay you every month and all... more

In this podcast, I'm always talking about different strategies and tactics that I've used inside my No BS Agency, and... more

You’ve heard me mention the No BS Agency Mastery Program on the podcast, and maybe you’ve wondered, “What the heck... more

I often mention our program, No BS Agency Mastery on the show. And you may be wondering what I am... more

To have a successful small business, you need to be seen. You have to make sure that you can be... more

Getting clients to approve creative work on the spot isn’t just a time saver. It’s how it should be if... more

No doubt, being able to limit all client projects to two rounds of revisions would already be a huge relief. But... more

One of the core tenets of the No BS Model is delivering projects in an intensive model.If you’ve worked the... more

How many times have we heard that we need to find and follow our passion?What if that wasn’t true?Today, I’m... more

Turning education into action can be a struggle for entrepreneurs.Not so for today’s guest.When I first met Mike Steadman, I... more

This month, I’m breaking down my No BS Blueprint to $30K (https://www.nobsagencies.com/30k-blueprint) — the process that I’ve developed over many... more

This month, I’m breaking down my No BS Blueprint to $30K (https://www.nobsagencies.com/30k-blueprint) — the process that I’ve developed over many... more

This month, I’m breaking down my No BS Blueprint to $30K (https://www.nobsagencies.com/30k-blueprint) — the process that I’ve developed over many... more

What does it really take to scale a one to two person branding agency to $30,000 months without employees?Every business... more

Everybody wants to be authentic and to have a unique voice in everything they do — from their blog posts... more

It’s tempting to think you can create a digital product, sit back, and let the money roll in. But it’s not... more

The experience of the seller when selling low-priced services may be different from their experience when selling high-priced services.But from... more

Why did you start your branding agency?I’m guessing it was because you love the creative work you were doing as... more

I am so excited to welcome a very special guest to the podcast today, Amanda Dahler.Amanda is the founder of... more

Chasing profit is not the same as chasing revenue. But most people in the small agency world confuse the two. And... more

“We'll help you stand out from the competition.”That's what most branding agencies say they're going to help you do.And yet,... more

Everybody wants to be seen as an expert. But that’s only going to happen if you have expertise and you... more

This month, we are comparing and contrasting ideas from the No BS Agency Mastery model with the way people commonly... more

I'm so excited to introduce you to one of my favorite students, Emily Wilkins. What I love about her story and... more

I've been teaching how to successfully close and deliver a Lead Product for about eight years now. Over the years, I... more

The Lead Product is a fundamental part of the No BS Agency model. It's something that I have been teaching for... more

One of the biggest challenges that small agencies have is closing clients on big projects.It’s hard to get clients to... more

Today, I’m delighted to share an interview with one of my favorite students, Lisa Greensill.I loved working with Lisa because... more

The day I realized that we were $40K in debt was a major turning point in our business. We had... more

Back in 2013, I joined the Accelerator Program of EO (Entrepreneur’s Organization) as an investment to grow my business. I... more

Have you ever heard the phrase, “Born on third, thought they hit a triple?”It refers to somebody who was born... more

Amanda Dahler has been a student of mine who has had so much success implementing the program that she’s now... more

A lot of people in the service industry use the free consultation strategy to get leads.You have most likely seen... more

Do most or all of your leads come from word of mouth or referrals?Do you feel lucky that you've never... more

The sales and marketing part of your business is the lifeblood of your business.Without marketing and sales, you have no... more

Should you invest your time and money on social media to get leads for your branding agency?That is the million... more

How can you turn all clients into raving fan clients who love working with you and cannot stop telling all... more

Last week I talked about the importance of building trust with your clients in order to have a great client... more

Think back to the last client you truly loved working with. What did you love about it?For me, I love... more

This podcast is called No BS Agencies, but what exactly do I mean by BS?Where does it come from? Why... more

Do you ever feel, as you grow your business, that you are white-knuckling it?You feel like you’re driving a jalopy,... more

As Steve and I head into our 12th year in business, I’ve been thinking about all the incredible highs I’ve... more

Happy 2023 and welcome back.Do you wanna be successful in 2023? I bet you do. January is the time when many... more

When you work for yourself, it’s hard to turn it off, right?It’s hard not to think about the client who... more

How should you price and package your services when your services are often custom and bespoke and specific to the... more

As the year comes to an end, one of the things I'm thinking about is taxes.It’s not a sexy topic... more

There is one month left in 2022.The holidays are upon us and many of us are starting to take inventory... more

How do you get your business? Do you get most of your business (or all of it) from word of... more

If you’re hearing rumors that there is a recession coming, or that we might even be in a recession right... more

Anytime you’re selling services, especially to small businesses, it’s important that you connect the work that you do to the... more

Building an authority machine that is going to send you high quality leads every single day takes a big upfront... more

If you want to build your authority, but you have zero posts and no online presence, where do you even... more

Being seen as an authority can make sales so much easier. So of course it seems like something you should invest... more

How do you build a business that is not constantly struggling to find clients?That’s the million dol...

I'm usually on this podcast talking about how to find great clients, turn people into great clients,and manage people to... more

I know you’ve heard this advice before: “You should raise your prices because charging premium prices is the best way... more

You might not think of customer experience as marketing, but it is.If you’re a small agency, you might not be... more

How do you get a client to spend more money with you, give you more work, and basically give you... more

I see loads of ads online for growing a million dollar business or building passive income products and all sorts... more

I’m taking the month of August off to be with my family, and I hope you’re taking some time to... more

I’m taking the month of August off to be with my family, and I hope you’re taking some time to... more

I’m taking the month of August off to be with my family. I hope you’re taking some time to do... more

I’m taking the month of August off to be with my family, and I hope you’re taking some time to... more

Whenever we talk about success in business, it’s usually about how to make more money, how to make more profit,... more

I got this question in the Facebook group the other day: How can I get more disciplined to get to... more

Have you ever wondered why everyone you talk to is a challenging client, and everyone you talk to doesn’t have... more

A couple of weeks ago, I hosted my 20th high school reunion.And while I was there, I had the chance... more

Pitching your work, writing proposals, sending out proposals and never hearing back from clients, or hearing from clients that “this... more

How would you like it if you could sit back and clients — hungry, excited, motivated clients, the kind of... more

Are you interested or are you committed?This was the question posted by my friend, Melanie Spring the other day. And... more

Today, you get to meet one of my secret weapons, one of the magic bullets behind my business. Josh Thomas is... more

How do you determine the prices you charge for your services?Do you give yourself an hourly rate and estimate how... more

Have you ever struggled to make decisions about your business?Whether it’s investing in your business, crafting your messaging, focusing your... more

Do you do graphic design or do you do branding?Do you do visual branding or do you do strategic branding?Do... more

Doing marketing can really suck.It can suck your time. It can suck your energy. And a lot of marketi...

When you’re networking and connecting with people in the early stages of your business, it’s easy to slip out of... more

Being able to attract and close clients is a fundamental part of any service business. If you can't do this, you... more

When you think about your week, what are the most important things you focus on to move your business forward?Maybe... more

No entrepreneur goes straight up the ladder to success. And no entrepreneur achieves success without investing in themselves.But how do... more

The No BS Agency model is about doing projects in intensives. This means short timelines.A lot of people wonder, "Won’t... more

Do you feel stuck charging low prices for your work? Do you feel like people around you just don't ever want... more

I bet you have a number you want to make each month. Maybe it’s the holy grail of making six... more

A designer recently told me they’re very intrigued by these one-to-three day intensive models, but their issue was they "can’t... more

Productizing your services is a hell of a great way to run a business, make better money and live a... more

Retainer model clients. Are they the holy grail of small agencies? Or the source of their eventual downfall.So many small... more

Everybody wants to make more money without working more hours. That's the dream, right? That's what I sell: How to... more

Raise your hand if you hate sales.It's probably the most common thing that people struggle with when they're building a... more

What does shifting from the old default model of working with clients to using the No BS Agency model actually... more

The never-ending revisions process and project scope creep are two of the key reasons that most small branding and creative... more

“How is it even possible to do it that fast? Aren't you sacrificing quality? You must be selling templates.”These are... more

In the creative agency space, almost everyone follows the same process to close clients. I did too. First, you network to... more

It's the beginning of January, which means a lot of us are thinking about goals and what we really want... more

Every year, I do at least one, if not two, full days of strategizing and planning with Steve.And it’s not... more

Last episode, I told the story of how Steve and I started Worst of All Design and how it evolved... more

A couple of months ago, I started running Facebook ads again. And with Facebook ads, come all kinds of comments... more

We make assumptions all day long. And those assumptions dictate how we respond to people and situations around us.

What’s holding you back from putting yourself out there, whether in articles, on social media, in videos, or just sending... more

When you’re an entrepreneur, you’re in a constant state of not knowing. No matter how much you know, there is always... more

You know you’re great at what you do. You know how to deliver value to your customers. But when it... more

If you absolutely knew you were going to be successful, to have the business and the life you want, what... more

Do you have a clear set of goals for your business each year? Or a systematic way of orienting your business... more

How much risk are you willing to take?For some, the idea of taking a giant leap of faith is exhilarating.... more

Everyone wants to find their one perfect square inch of the market where they can go a mile deep, do... more

Whenever people ask me how I built a business with my husband, they usually add, with an eye roll, “because... more

What really goes into building your platform?   Whether it’s Instagram, Facebook, LinkedIn or another site, building an audience for your business... more

What are you willing to do to get to what you really want?And how many times are you willing...