There are plenty of organizations that say they want to be “customer-focused”—but in practice? It’s easy to fall back on... more

If you’ve been on LinkedIn this past month, you’ve likely seen at least one post (or more than you’d care... more

Over the last nine years, The Ready has seen firsthand how organizations designed to be people positive (a.k.a. a foundational... more

Psychological safety is a buzzy topic every company claims to want—but only a handful actually achieve. Sometimes, it’s misunderstood as... more

While exploring bad meetings a few episodes ago, Rodney and Sam hit on something that doesn’t often get a lot... more

No burying the lede this week: Employee engagement surveys are broken. We expect them to tell us everything about a... more

We talk a lot about the importance of emergence—of being more comfortable with being uncomfortable. However, it’s hard to practice... more

It’s mailbag time! We’ve been diving into specific problem areas every episode—and turns out if you go deep, your audience... more

Planning a corporate workshop or off-site often feels like making a burrito. So many options—and so many opinions on what... more

It’s an unspoken truth in most knowledge work that summer is a wasted season. From late May to early September,... more