On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential... more
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Episodes
Welcome to a very special, limited-time only episode of Off Script, where two of the world's most compelling cultural voices... more
In this episode of The Ticket, Harry Spence, Director of Customer Support at ScreenCloud, joins us to discuss the critical... more
In this episode of The Ticket, Nick Clark from the Boston Consulting Group joins us to discuss the transformative impact... more
John Rossman, an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002, joins... more
Intercom CEO Eoghan McCabe breaks down how AI is about to disrupt customer service on a scale we’ve never seen... more
Last week, we hosted Pioneer, our first ever AI customer service summit where we brought together industry leaders and experts... more
Meet the world's most advanced AI agent for customer service: Fin 2. This latest generation of Fin AI Agent combines our... more
Robert Richman, author of The Culture Blueprint, chats with Bobby Stapleton, Intercom's Senior Director, Human Support, about the importance of... more
Robert Spector, author of The Century-Old Startup, joins Intercom's VP of Customer Support Declan Ivory to discuss the principles that... more
This week on The Ticket, we're joined by Fred Walton, a conversation designer at Intercom, to discuss the role of... more