Spam filters can be sophisticated or simple. I'll look at some of the characteristics of email that spam filters check.

Billions of records of personal information, including Social Security numbers, has been exposed. What to do?

OneDrive is not a backup solution. OneDrive is for file synchronization. It's critical you understand the difference.

Downloading a file from the internet is easy, but knowing and controlling where downloads go takes a little more understanding.

BCC is a way to send copies of email without all recipients being visible. But can you still view the... more

Duplicate files on your computer can happen for many reasons, most of which are legitimate. Think twice about deleting duplicate... more

OneDrive's Files On-Demand feature may confuse you into thinking you have a file on your computer that you do not.

We're all vulnerable to scammers. Learn the warning signs.

Not all bugs will be fixed or fixed quickly. Not all bugs are even bugs.

"Mailbox unavailable" is a common email bounce message that tells us very little. I'll review some of the more common... more