In healthcare, credibility isn’t earned by title, it’s built through action, empathy and aligned execution.In this episode, Mahdi Attya shares... more

Customer success isn’t just about retention anymore. It’s about driving revenue, commanding influence and leading transformation from the inside out.In... more

Customer success isn’t just about keeping customers happy. It’s about owning the outcomes that drive revenue.In this episode, Cinthia Silva,... more

In a world where AI is redefining how business gets done, are your sales processes still stuck in the past?In... more

Why do some CS leaders just retain customers — while others command influence across the business?In this episode, Sweta Duseja... more

What if saving, not borrowing, became the new normal in consumer finance?In this episode, Mario Klapsis — a global FinTech... more

Why are some leaders able to build influence across functions, while others get stuck in silos?In this episode, Shalini Choudhary... more

What happens when cutting-edge education technology meets local market realities in the Middle East?In this episode, we sit down with... more

What does it take to lead digital transformation and champion women in tech in one of the fastest-growing regions in... more

How is the customer experience landscape evolving in Saudi Arabia's booming startup ecosystem? What's the delicate balance between AI innovation... more