Boiling Point podcast

#Business News #News Talk #Business #News #L.A. Times Studios #Los Angeles #Environmental

27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

Boiling Point

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Climate change is battering California. Can the state find a way forward? Listen every Thursday as award-winning L.A. Times columnist Sammy Roth dives deep with scientists, energy leaders, legislators, activists and journalists who are experts on today's climate challenges and solutions. They’ll discuss everything from electric cars to renewable energy to the difficulties of phasing out fossil fuels. Sammy has been reporting on climate and energy in California and the American West for over a decade, touring sprawling solar farms, coal-fired power plants and hilltops blanketed with wind turbines. He’s focused on telling stories that challenge public officials and energy companies to do better.

12 episodes

Boiling Point

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updated 7 days ago

Series home•Feed

12 episodes

#Business News #News Talk #Business #News #L.A. Times Studios #Los Angeles #Environmental

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Boiling Point

1
The Great Rooftop Solar Debate 45:12

7 days ago45:12

45:12

California’s fight over rooftop solar has divided climate advocates, pitting solar companies against economists and regulators. In this episode, two leading voices—Brad Heavner and Severin Borenstein—debate whether the state’s decision to slash rooftop solar incentives was a mistake or a necessary reform. Read Sammy Roth’s recent Boiling Point column, “California’s rooftop solar infighting is a colossal waste of time”: https://www.latimes.com/environment/newsletter/2025-03-06/column-californias-rooftop-solar-infighting-is-a-colossal-waste-of-time-boiling-point…

Boiling Point

1
Breaking Down Plastic 39:19

14 days ago39:19

39:19

Los Angeles Times journalist Susanne Rust shares her eye-opening experience documenting her daily interactions with plastic. Despite being an expert on the topic, she was stunned by the sheer volume of plastic in her life, from single-use items to everyday essentials. Susanne and Sammy also discuss the current state of plastic regulation in California, including a much-criticized decision by Gov. Gavin Newsom.…

Boiling Point

1
Can a Perfect Bagel Be Made Without Fossil Fuels? 23:34

21 days ago23:34

23:34

Berkeley’s Boichik Bagels helped defeat a climate-friendly gas tax, arguing that great bagels need gas ovens. We talk with owner Emily Winston about tradition, business, and whether the future of cooking can be electric. https://www.latimes.com/environment/newsletter/2024-11-21/column-why-californias-favorite-bagel-shop-is-defending-fossil-fuels-boiling-point…

Boiling Point

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Reporting the Truth About Water in California 33:48

28 days ago33:48

33:48

Ian James is a veteran climate and water reporter at the Los Angeles Times. His recent stories have exposed misinformation surrounding California’s water supplies and wildfire response — including a political stunt by President Trump. Together, he and Sammy break down the facts that will shape our climate future, and our ability to survive it.…

Boiling Point

1
How John Francis Became a Planetwalker 38:47

5 weeks ago38:47

38:47

Sammy Roth sits down with environmental activist John Francis, also known as the "Planetwalker." John shares his extraordinary journey, from a 17-year vow of silence to walking and bicycling across continents, all in the name of environmental justice. He explains how hope, empathy, and kindness aren’t just virtues—they’re a form of protest. Link to the “Planetwalker” short doc: https://www.latimes.com/00000193-55c8-d42e-a99f-5fd8041b0000-123…

Boiling Point

1
Climate Change Is No Joke. Or Is It? 31:07

6 weeks ago31:07

31:07

Comedian Esteban Gast talks with Sammy about using humor to alleviate climate anxiety, while making clean energy and other environmental solutions more interesting — and even fun. From punchlines to policy, they explore laughter as a powerful tool for change.

Boiling Point

1
Baseball, Brought to you by Oil and Gas 23:22

7 weeks ago23:22

23:22

Bill McKibben is an acclaimed environmental activist and journalist, and the co-founder of 350.org. As spring training gets underway, Sammy and Bill discuss fossil fuel advertising at Dodger Stadium, and how oil and gas industry “sportswashing” is taking advantage of America’s national pastime.

Boiling Point

1
The Future of Solar on Public Lands 30:47

8 weeks ago30:47

30:47

This week, Sammy goes for a hike in one of America’s newest national monuments, designated last month by President Biden. He’s joined by retired federal wildlife biologist Russell Scofield, who spent years working to balance renewable energy development and conservation on public lands. Link to the Boiling Point newsletter: https://www.latimes.com/environment/newsletter/2025-02-06/column-forget-trumps-wrecking-ball-heres-how-to-treat-americas-public-lands-boiling-point…

Boiling Point

1
California’s Shapeshifting Coastline 44:42

9 weeks ago44:42

44:42

Los Angeles Times environmental reporter and Pulitzer Prize finalist Rosanna Xia joins Sammy to discuss her book, “California Against the Sea. They talk about the need to adapt to climate change as rising temperatures and a shifting coastline create a different California than the one we know and love. Link to Rosanna’s book, “California Against the Sea”: https://www.heydaybooks.com/catalog/california-against-the-sea/ Link to an excerpt of Rosanna’s book: https://www.latimes.com/environment/story/2023-08-22/the-california-coast-is-under-siege-how-can-we-save-it-from-sea-level-rise Link to the trailer for “Out of Plain Sight”: https://www.outofplainsight.com/about Link to tickets for Santa Barbara International Film Festival and the Slamdance Film Festival in Los Angeles: https://www.outofplainsight.com/tickets…

Boiling Point

1
Drill, Baby, Drill…Again 35:06

10 weeks ago35:06

35:06

What will the second Trump administration mean for climate and clean energy – and is there still hope for a better future? Sammy interviews Ann Carlson, an environmental law professor at UCLA and former Biden administration official. They talk about President Trump’s inaugural address, his Day 1 executive orders and his planned exit from the Paris climate agreement. They also discuss what California and other states and cities can do to keep making progress on climate.…

Boiling Point

1
L.A. Wildfires: Rebuilding for a Hotter, Drier Future 32:54

11 weeks ago32:54

32:54

Sammy is joined by Kelly Sanders, an engineering professor at USC and former White House advisor on energy policy. They talk about what the fires mean for the future of Los Angeles, and how the city might adapt as the planet heats up and the climate crisis worsens.

Boiling Point

1
Introducing: Boiling Point 1:27

12 weeks ago1:27