Customer Success Career Coach

Carly Agar | Career and Job Interview Tips for Customer Success Managers

Weekly podcast. Next episode on Wednesday.

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you.

I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.

What's on the Menu?
🔥 Pro Tips: Learn the tricks of the trade from seasoned pros.
🚀 Career Growth Hacks: Elevate your game, one episode at a time.
🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS.

Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply

63 episodes • 0 archived •

E62

62. Power Questions: 10 Smart Questions to Ask in Your Next Interview

E62·

April 2

24 mins

E61

61. How to sound less robotic and build better rapport in interviews

E61·

March 26

19 mins

E60

60. 7 Red flags to avoid in your job search (and how to suss them out for yourself)

E60·

March 19

50 mins

E59

59. Stop Drowning in Change: A CSM's Tactical Survival Guide

E59·

March 12

20 mins

E58

58. The Internal Career Move Nobody Talks About: Creating Your Own Role

E58·

March 5

27 mins

E57

57. How to Stop Sabotaging Your CS Career (And Start Getting Promoted)

E57·

February 26

28 mins

E56

56. CSM Interview Coaching: One Session That Led to a $215K Job Offer

E56·

February 19

27 mins

E55

55. 6 Sneaky Ways to Impress in Your Next CSM Interview Presentation (Part 2)

E55·

February 12

21 mins

E54

54. Nail Your CS Interview Presentations: An Ex-Hiring Manager’s Guide (Part 1)

E54·

February 5

21 mins

E53

53. 9 Easy ways to make a bigger impact in your customer success job

E53·

January 29

22 mins

E52

52. When is it time to look for a new CS job?

E52·

January 22

22 mins

E51

51. Stop Waiting for the Market to Cool: Adapting to the New CS Job Landscape

E51·

January 15

29 mins

E50

50. How Top CSMs Nail Customer Value

E50·

January 8

27 mins

E49

49. Master The Art Of Selling Yourself In Interviews (Part 2)

E49·

January 1

28 mins

E48

48. Level Up Your Interview Game: Master The Art Of Selling Yourself (Part 1)

E48·

Dec 25, 2024

39 mins

E47

47. Ace That Interview: How to Talk About Things You Haven't Done (Yet!)

E47·

Dec 18, 2024

29 mins

E46

46. The Truth About Customer Success Resume Writing: What Really Works

E46·

Dec 11, 2024

29 mins

E45

45. Make Progress in Your CS Job Search During the Holiday Season

E45·

Dec 4, 2024

29 mins

E44

44. Career Killers in Customer Success: 3 Silent Threats You Need to Know About

E44·

Nov 27, 2024

33 mins

E43

43. How to Impress Customer Success Hiring Managers in 2025 - their words, not mine! (Part 2)

E43·

Nov 20, 2024

26 mins

E42

42. What CS Hiring Managers Really Want in 2025 (Part 1)

E42·

Nov 13, 2024

27 mins

E41

41. AI in Your Job Search - Dos and Don'ts for Customer Success Roles

E41·

Nov 6, 2024

29 mins

E40

40. Avoiding Job Search Burnout: Strategies for a Sustainable Job Hunt

E40·

Oct 30, 2024

30 mins

E39

39. From Invisible to Indispensable: A CSM's Guide to Impressing Leadership

E39·

Oct 23, 2024

33 mins

E38

38. How to switch industries as a CSM

E38·

Oct 16, 2024

25 mins

E37

37. The Gold Standard: Inside Our Top-Tier Coaching Programs

E37·

Oct 9, 2024

33 mins

E36

36. 8 Metrics You Need To Track To Propel Your CSM Career

E36·

Oct 2, 2024

39 mins

E35

35. Driving Customer Adoption: The Career-Killing Mistake Most CSMs Make

E35·

Sep 25, 2024

33 mins

E34

34. Nail Your Elevator Pitch: Avoid These 5 Interview-Killing Mistakes

E34·

Sep 18, 2024

32 mins

E33

33. The $150K Resume: What Sets Apart Top Customer Success Earners

E33·

Sep 11, 2024

33 mins

E32

32. Becoming Layoff-Proof: Securing Your Place in a Volatile Market

E32·

Sep 4, 2024

33 mins

E31

31. 4 Exciting Customer Success Career Paths To Consider

E31·

Aug 28, 2024

36 mins

E30

30. Use this easy trick to leave a lasting impression in your next interview

E30·

Aug 21, 2024

21 mins

E29

29. 6 tips for dealing with rejection in your job search

E29·

Aug 14, 2024

27 mins

E28

28. Expedite your path to promotion by building this habit

E28·

Aug 7, 2024

43 mins

E27

27. Sharing 8 real-life successful salary negotiations (Audience Q&A Part 2)

E27·

Jul 31, 2024

38 mins

E26

26. Answering your burning questions about negotiating salary (Audience Q&A Part 1)

E26·

Jul 24, 2024

36 mins

E25

25. 4 Things to prioritize if you want to get promoted to Enterprise Customer Success

E25·

Jul 17, 2024

46 mins

E24

24. Step by step: How to prepare for behavioral interviews

E24·

Jul 10, 2024

30 mins

E23

23. The 6 real reasons why your resume isn't working (and how to fix them)

E23·

Jun 26, 2024

39 mins

E22

22. What's REALLY preventing you from landing a job in Customer Success in 2024

E22·

Jun 19, 2024

38 mins

E21

21. How to avoid a bad fit role (PART TWO)

E21·

Jun 12, 2024

47 mins

E20

20. How to avoid a bad fit role (PART ONE)

E20·

Jun 5, 2024

33 mins

E19

19. The simple hack that made me happier (and more productive) at work

E19·

May 29, 2024

36 mins

E18

18. How to fix your networking strategy so you get more interviews

E18·

May 22, 2024

36 mins

E17

17. Learn to SELL yourself as the best candidate for the job (PART 2)

E17·

May 15, 2024

29 mins

E16

16. Learn to SELL yourself as the best candidate for the job (PART 1)

E16·

May 8, 2024

35 mins

E15

15. How coaches and mentors can help you catapult your career success (PART 2)

E15·

May 1, 2024

38 mins

E14

14. How coaches and mentors can help you catapult your career success (PART 1)

E14·

Apr 24, 2024

37 mins

E13

13. Managing your time as a Customer Success job seeker

E13·

Apr 17, 2024

32 mins

E12

12. How to add more numbers to your resume

E12·

Apr 10, 2024

34 mins

E11

11. Master this interview technique and be a standout candidate every time

E11·

Apr 3, 2024

36 mins

E10

10. 8 Tips to Make More Money in Your Customer Success Career

E10·

Mar 27, 2024

35 mins

9. How to make a good impression when you start a new job

E9·

Mar 20, 2024

30 mins

8. Are you on the right career path?

E8·

Mar 13, 2024

31 mins

7. Customer Success Interview Presentations: What to expect and how to nail them

E7·

Mar 6, 2024

36 mins

6. Is networking for a Customer Success job a dead approach?

E6·

Feb 28, 2024

30 mins

5. The 8 Questions Your Resume MUST Answer if you want to get picked for Customer Success job interviews

E5·

Feb 21, 2024

32 mins

4. How to get promoted (Spoiler: it’s got nothing to do with your performance)

E4·

Feb 14, 2024

31 mins

3. Falling short in interviews? ACE your next Customer Success job interview with these simple tips!

E3·

Feb 7, 2024

32 mins

2. I’ve spent 3 years analyzing the Customer Success job market. Here’s what job seekers need to know

E2·

Feb 7, 2024

40 mins

1. The only 2 skills you need to excel in your Customer Success Career (Plus: How I Got Here)

E1·

Feb 7, 2024

46 mins

Welcome to Customer Success Career Coach!

Jan 30, 2024

1 min

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