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Insights Unlocked


1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Dear Prudence
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Content provided by Slate Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Slate Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Slate's premier advice column, featuring Jenée Desmond-Harris, helps you navigate the thorniest questions of relationships, work, and life. Want more Dear Prudence? Join Slate Plus to unlock weekly bonus episodes with exclusive advice. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. You can subscribe directly from the Dear Prudence show page on Apple Podcasts and Spotify. Or, visit slate.com/prudie-plus to get access wherever you listen.
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114 episodes
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Manage series 3443442
Content provided by Slate Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Slate Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Slate's premier advice column, featuring Jenée Desmond-Harris, helps you navigate the thorniest questions of relationships, work, and life. Want more Dear Prudence? Join Slate Plus to unlock weekly bonus episodes with exclusive advice. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. You can subscribe directly from the Dear Prudence show page on Apple Podcasts and Spotify. Or, visit slate.com/prudie-plus to get access wherever you listen.
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114 episodes
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Dear Prudence

1 My Mom, An Alcoholic, Is Traveling Solo. Help! 30:52
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Guest Prudie Kristen Meinzer is joined by award-winning journalist and founder of TransLash media Imara Jones. Together, they answer questions about being taken advantage of by a friend, confronting an alcoholic parent, and supporting your cousin when her mom is being delusional. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

1 I Want To Go No-Contact With My Parents. Help! 34:58
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Guest Prudie Kristen Meinzer is joined by Ada Calhoun , the author of Crush and Why We Can’t Sleep. Together, they answer questions about going no contact with your parents permanently, reconciling after a messy divorce, and cutting ties with an ungrateful kid. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

1 I Love My Sister But I Don’t Like Her. Help! 48:37
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Guest Prudie Kristen Meinzer is joined by Traci Thomas, the creator and host of the critically acclaimed literary podcast The Stacks . Together, they answer questions about dealing with rude stepchildren, loving but not liking your sister, and being sick and tired of watching other people’s kids. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

1 I Don’t Like Being My Coworker’s Therapist. Help! 39:45
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Guest Prudie Kristen Meinzer is joined by comedian and actress Heather McMahan . Together, they answer questions about believing abuse accusations, getting in the middle of a sibling’s relationship, and making boundaries with a friend. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

Guest Prudie Kristen Meinzer is joined by Real Housewives alumna and Humble Brag podcast host Crystal Kung Minkoff. Together, they answer questions about feeling conflicted over an ex living their best life post-divorce, navigating a friendship after someone breaks the other’s trust, and asking for financial help. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

Guest Prudie Kristen Meinzer is joined by writer and YouTube essayist Princess Weekes . Together, they answer questions about reconciling with a daughter after a huge fight, navigating toxic inlaws and making boundaries with selfish parents. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

1 My Husband’s Family Needs So Much Of His Money. Help! 48:51
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Guest Prudie Kristen Meinzer is joined by advice columnist Adrienne Lee and James Beard Award nominee and writer Nylah Iqbal Muhammad. Together, they answer questions about whether a spouse actually owes their partner an apology, a fiance anxious about future family finances, and someone trying to figure out whether or not to follow their supervisor’s suggestions at work. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

1 I Have Enough Friends and Don’t Want More. Help! 37:35
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Guest Prudie Kristen Meinzer is joined by Lori Gottlieb – a psychotherapist, an Ask the Therapist Columnist for The New York Times, and a bestselling author. Together, they answer questions about being honest with a friend about their mental health, how to politely turn down an offer of friendship, and getting family to understand and respect boundaries during a divorce. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

Guest Prudie Kristen Meinzer is joined by Peloton instructor, author and podcast host Cody Rigsby . Together, they answer questions from someone who wants to end their marriage over housework, a person struggling to pronounce people’s names correctly, and someone navigating the grief of a homophobic bigot. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

1 I Hate Getting Gifts. My Spouse Doesn’t Get It. Help! 38:50
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Guest Prudie Kristen Meinzer is joined by Tuck Woodstock – a journalist, educator and host of the award-winning podcast Gender Reveal . Together, they answer questions about how to tell your friends not to bring their baby everywhere, what to do when you’re being pressured to connect with a sibling you want nothing to do with, and how to kindly tell your spouse to return a gift they bought for you. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario, with special thanks to A.C. Valdez and Cameron Drews. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

1 My Mom Thinks My Husband Is Abusive. He’s Not. Help! 47:27
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Guest Prudie Kristen Meinzer is joined by Vanessa Zoltan, the CEO and Founder of Not Sorry Productions . Together, they answer questions about abuse accusations, how to introduce your parents to the person you’re dating, and how to resolve an explosion of a fight with a sibling. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, and Daisy Rosario. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

Guest Prudie Kristen Meinzer is joined by culture critic and writer Anne Helen Petersen . Together, they answer letters about secretly contributing to a kid’s college fund, asking a friend to apologize for their internalized fatphobia, and resolving a massive fight with a stepchild. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, Daisy Rosario, and Anuli Ononye. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

1 My Mom’s Freaking Out Over My Gender Identity 46:14
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Guest Prudie Anna Sale – host of Slate’s Death, Sex & Money – is joined by illustrator and author JP Brammer . Together, they answer letters about a mom who can’t understand her kid’s gender identity, a painting causing unexpected jealousy, setting the record straight after a bad break up, and how to make things work at a job after it took a long time to find one. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Vic Whitley-Berry, Daisy Rosario, and Anuli Ononye. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

1 My Husband’s a Nurse… and an Alcoholic. Help! 48:34
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Guest Prudie Kristen Meinzer is joined by podcast producer Vic Whitley-Berry. Together, they answer letters from a concerned spouse over their husband’s drinking, a mom trying to get her daughter to apologize to her aunt, and someone who can’t avoid going down the rabbit hole of social media. Want more Dear Prudence? Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This week’s podcast is produced by Maura Currie, Daisy Rosario, and Anuli Ononye. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Dear Prudence

1 Encore: A DNA Test Revealed a Secret Sibling. Help! 38:11
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In this episode, Jamelle Bouie (New York Times opinion columnist) joins Prudie (Jenée Desmond-Harris) to answer letters from readers about how to turn down gifts that make you cringe, what to do when you discover a sibling was given up for adoption before you were born, and when it’s too late to chase your dreams If you want more Dear Prudence, join Slate Plus, Slate’s membership program. Jenée answers an extra question every week, just for members. Go to Slate.com/prudieplus to sign up. It’s just $15 for your first three months. This podcast is produced by Se’era Spragley Ricks, Daisy Rosario, and Jenée Desmond-Harris, with help from Maura Currie. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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