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SUMM IT UP
SUMM IT UP
Summit Salon Business Center

SUMM IT UP is a podcast from Summit Salon Business Center that engages salon, school, barbershop and spa professionals on our shared... more

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Episodes

Customer service renaissance with Heather Bagby

Summit VP Heather Bagby returns to SUMM IT UP with a consumer trend update, and advice on how to build... more

31 May 2023 · 31 minutes
Boutique experience with LaShawnda Hall

A boutique can be a great addition to a salon company, but there are a few things you should know... more

17 May 2023 · 30 minutes
Never underestimate the power of empathy with Faith Rivers

Learn how to ground yourself, set boundaries, and practice empathy even on your busiest days at the salon.

03 May 2023 · 29 minutes
REPLAY: Return on Investment: Selling Your Salon with Chad Faass

Sometimes owning a salon and living your best life don’t match up.

19 Apr 2023 · 29 minutes
Maximizing your productivity with associates ft. Molly Limes Getz

Whether you have never worked with an associate before, or you've been a trainer for years and are looking to... more

05 Apr 2023 · 30 minutes
Psychological Safety with Stephanie Russell

Psychological safety is the ability to take risks in an organization. Benefits include lower turnover, higher productivity, and greater life... more

22 Mar 2023 · 30 minutes
Prestige brands with L'Oréal's Guillaume Duez

Guillaume Duez is General Manager at L'Oréal, in charge of the prestige brands Kérastase and Shu Uemura Art... more

08 Mar 2023 · 26 minutes
Get to know your enneagram with Jen Culverhouse

Certified Enneagram Coach Jen Culverhouse chats with Blake about how to put the enneagram to use in salon companies, and... more

22 Feb 2023 · 30 minutes
REPLAY: Salon Leadership Across Generations with Dave Kirby

Today’s guest, Dave Kirby, came up in a salon culture that valued top-down authority and long, grueling hours. And as... more

23 Nov 2022 · 31 minutes
REPLAY: The Happiness Project with Heather Bagby

Money can't buy happiness, but it can give us choices - choices that we ought to be able to make... more

09 Nov 2022 · 38 minutes
SUMM IT UP
Customer service renaissance with Heather Bagby
SUMM IT UP