A melody can be a miracle when it brings smiles and sparks joy for those with dementia.In this episode, Mike... more

When chaos unfolds, the right communication can be a lifeline.In this episode, host Mike Sullivan is joined by crisis communications... more

Canada's dance with three-digit dialing could have changed everything. In this episode, Mike shares the almost decade-long saga of Canada's... more

Mike Sullivan talks with Damage Prevention Associate Chelsea Barnowich, offering us a behind-the-scenes look at the intricacies of utility locates... more

A transformative change in industrial safety begins here.Mike welcomes Debbie Shelley of Global Training and Jeff Mulligan from Aztec Safety,... more

There are remarkable similarities between Utility Safety Partners and Before You Dig Australia. They face quite comparable challenges in promoting... more

In this episode, we explore the cutting-edge Alternate Locate Provider (ALP) Program, an initiative aimed at transforming the landscape of... more

The Canadian Underground Infrastructure Innovation Centre (CUIIC) is a research and education centre at the University of Alberta. It focuses... more

In this episode Mike Sullivan talks with Jason Manning, Vice President of OneCall Operations with Pelican Corp. They discuss the... more

In this episode we meet James Cross and Jim Schauer, both of Energy Worldnet known for innovative solutions within the... more

Like all Contact Centres, the one at Utility Safety partners has experienced an evolution that has reshaped the core of... more

When it comes to crisis communications there’s nothing more important than empathy. The ability to demonstrate sincere concern and understanding... more

In this episode we dive into the crucial topic of managing communications during emergency situations. Jon Lovink, a renowned expert... more

You might be familiar with Infrastructure Resources which began back in 2003 through various trade shows and fairs. It is... more

Mike Sullivan and Ian La Couvee discuss the challenges they’ve faced in the legislative journey they embarked on 18 months... more

Just over 50% of Great Britain’s utility infrastructure is protected by Line Search Before You Dig. That’s more than one... more

A best practice is generally understood to be a professional procedure that is accepted or prescribed as being the most... more

After a career in law enforcement Chad Kennedy knew he was suffering from PTSD. He’d seen the signs before… in... more

Safety needs reminders, constantly. Public Awareness. Once upon a time that meant pamphlets, billboards, radio and TV ads. All... more

Cliff Meidl was 20 years old in the mid 80’s when he was operating a jackhammer and struck three buried... more