102 episodes
Skip the Queue Rubber Cheese
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- Business
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5.0 • 3 Ratings
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Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful.
This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.
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Kelly's final episode
On today’s episode I’m joined by my co-host Kelly Molson, Founder of Rubber Cheese, as well as a group of returning guests of the podcast.
This is Kelly’s last episode as the host of Skip the Queue as she is leaving Rubber Cheese after 21 years at the agency. Today we’ll be turning the tables on Kelly as the guests ask her the ice breaker questions. We’ll also be looking back at the impact the podcast has had, as some of our guests share their experiences of appearing on the podcast. -
What does it take to be a truly family friendly museum?
On today’s episode I’m joined by my co-host, Paul Marden, CEO of Rubber Cheese.
We’re speaking with Alison Bowyer, Executive Director of Kids in Museums and Jenny Hill, Lead Museums Curator at Craven Museum.
It’s almost a Kids in Museums takeover as Paul is one of their amazing trustees.
Today we’re finding out what it takes to be a truly family friendly museum, why it’s important for you to engage with the Kids in Museums manifesto, and how you can enter the awards this year. -
Questions from the 2023 Visitor Attraction Website Report, with Kelly and Paul from Rubber Cheese
In this new monthly slot, Rubber Cheese CEO Paul Marden joins me to discuss different digital related topics.
In this episode we’re answering your questions from the 2023 Visitor Attraction Website Report, asking what more you’d like to see in this year's survey, and sharing more on how you can get involved. -
What the heck is a brand proposition and why should you care? With Catherine Warrilow
On today’s episode I speak with Catherine Warrilow, founder of The Plot, a brand marketing agency.
Today we’re immersing ourselves in brand. I’m asking Catherine what the heck is a brand proposition, why is it important and who in the tourism and attraction industry is absolutely nailing it? -
The Accessible and Inclusive Tourism Toolkit for Businesses, with Emily Yates
In today’s podcast I speak with Emily Yates, Head of Accessibility and Inclusive Design, at MIMA.
MIMA worked alongside Visit Britain to co create the Accessible and Inclusive Tourism Toolkit for Businesses, which aims to act as the resource for travel, tourism and hospitality organisations.
Emily and I discuss how it was created, why it is such a vital resource, and how it will evolve over time. -
Improving inclusivity at Kew Gardens, with Julia Willison
On today’s episode I speak with Julia Willison, Head of Learning and Participation at Royal Botanic Gardens, Kew.
We discuss Kew’s inspiring manifesto - their 10 year strategy to end extinction crisis and protect nature. Julia shares with us the 5 key priorities, and we focus on Kew’s desire to improve inclusivity and what initiatives have been formed to support the organisation in doing this.