Food on Demand

Sep 15 2023 3
Food on Demand Podcast artwork

Food On Demand connects the foodservice industry’s mobile ordering and delivery pacesetters and covers the ongoing transformation of how consumers discover, shop, order and consume food in a digital age.

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Episode 31: Instacart goes public (+ Michael Boyan of Shake Shack)

Sep 15 2023 35 mins  
In the 31st episode of the Food On Demand Podcast, hosts Tom and Bernadette interview Michael Boyan, director of digital operations at Shake Shack. They also cover Instacart’s big IPO and Kitchen United CEO Michael Montagano departing for Dog Haus.

Episode 30: The Domino's are falling for 3rd party delivery (+ Abhinav Kapur of Bikky)

Aug 11 2023 44 mins  
In the 30th episode of the Food On Demand Podcast, hosts Tom and Bernadette interview Bikky co-founder and CEO Abhinav Kapur about the future of customer relationship management and loyalty in restaurants. They also cover MrBeast filing suit against Virtual Dining Concepts and Domino’s signing with its first third-party delivery provider—Uber Eats.

Episode 29: A conversation with Meredith Sandland and Carl Orsbourn about all things off-premises and their new book coming out in 2023

Oct 27 2022 57 mins  
In the 29th episode of the Food On Demand Podcast, hosts Tom and Jared interview Meredith Sandland and Carl Orsbourn, authors of Delivering the Digital Restaurant, about their next book coming soon. They also cover the Kroger-Albertsons mega merger and Reef hitting a municipal snag in Texas and Pennsylvania.

Episode 28: A Deep-Dive into Off-Premises Packaging with Natha Dempsey, President of the Foodservice Packaging Institute

Sep 01 2022 30 mins  
In the 28th episode of the Food On Demand Podcast, hosts Tom and Nick interview Natha Dempsey, president of the Foodservice Packaging Institute. As a preview for the upcoming Food On Demand Off-Premises Packaging Summit, they cover new products hitting the market, the rising issue of so-called forever chemicals, and bringing beverages and desserts into the delivery ecosystem.

Episode 27: Lower Carbon Drone Options + Rob Carpenter of Valyant AI

Aug 25 2022 45 mins  
In the 27th episode of the Food On Demand Podcast, hosts Tom and Nick interview Rob Carpenter, founder and CEO of Valyant AI, an AI platform for quick-serve restaurants. They also cover dynamic pricing coming into the restaurant space, Waitr officially rebranding to ASAP, DoorDash and Uber Eats starting nationwide shipping, and a new study showing drones emitting much less carbon d

Episode 26: Foodborne Fears for Mail-Order Fresh + Khanh Nguyen of Zalat Pizza

Jul 11 2022 42 mins  
In the 26th episode of the Food On Demand Podcast, hosts Tom and Nick interview Khanh Nguyen, founder and CEO of Zalat Pizza, a pizza concept that does all its delivery via third-party platforms. They also cover the Daily Harvest foodborne illness outbreak, Kwali’s kitchen computer vision, Wonder’s eye-popping valuation and Just Eat Takeaway’s stock dropping on Grubhub sale c

Episode 25: Takeout Gets a Makeover + Alex Vasilkin, co-founder and CEO of Cartwheel

Jun 21 2022 43 mins  
In the 25th episode of the Food On Demand Podcast, hosts Tom and Nick speak with Alex Vasilkin, co-founder and CEO of Cartwheel, which is a company helping restaurants manage their delivery fleets and set up hybrid or fully in-house delivery. They also cover a new product improving delivery and takeout food quality, Deliverect’s virtual restaurant marketplace, Uber’s nationwide

Episode 24: Eyeing Goodbye to 'Forever Chemicals' + Kristen Barnett, founder and CEO of Hungry House

Apr 26 2022 43 mins  
In the 24th episode of the Food On Demand Podcast, hosts Tom and Nick interview Kristen Barnett, founder and CEO of Hungry House, a ghost kitchen bringing a rotating roster of notable chefs to New York City diners. They also cover McDonald’s hitting a huge digital sales milestone, a partnership accelerating the move to sustainable delivery packaging and the latest automation adva

Episode 23: Pump Prices Hit Delivery Drivers + Jason Chen of JustKitchen

Mar 16 2022 41 mins  
In the 23rd episode of the Food On Demand Podcast, hosts Tom and Nick interview Jason Chen, the CEO of JustKitchen, a Taiwanese ghost kitchen brand that’s now expanding into North America. They also cover Starship raising $100 million, DoorDash buying Bbot, the possible implosion of Buyk and the impact of rising gas prices on delivery drivers.

Episode 22: Robots in the Kitchen, Robots on the Go + James Walker of Buyk

Feb 23 2022 43 mins  
In the 22nd episode of the Food On Demand Podcast, hosts Tom and Nick interview Buyk CEO James Walker about scaling the ultra-fast grocery category. They also dive into DoorDash providing financing for restaurants, White Castle bringing Flippy bots into its kitchens, Grubhub partnering with 7-Eleven on convenience and Coco expanding its robotic delivery service to Austin.