The Disruptive Voice

In this episode, Amy Edmondson, sharing insights from her new book, Right Kind of Wrong: The Science of Failing Well, reminds listeners, "The most successful among us have not failed less often than the rest of us. They’ve failed more often – right kind of wrong failures." Hosted by Scott Anthony, the two engage in a fascinating conversation covering a myriad of topics, including the origin o...

The promise of artificial intelligence is immense and companies that view AI as an enabler of corporate transformation can reap

Higher education has long been on an unsustainable trajectory, with rising costs - and subsequent debt passed on to students - hindering the ability of many to get ahead. In this episode of The Disruptive Voice, education author and researcher, Michael Horn, hosts fellow Harvard Business School alumnus Scott Pulsipher, President of W...

Last June, Efosa Ojomo and Sandy Sanchez were on the podcast to discuss the process of market creation - discovery, distribution, and democratization - and specifically, as it applied to the creation of a market for solar energy in Nigeria. In this new episode, they return to the recording studio to share with us specific examples of four companies that are getting it right. 

Arthur Brooks teaches a popular course at Harvard Business School called “Leadership and Happiness.” One important underpinning of the course is that science can help us to better understand what will actually make us happier – and Arthur has worked hard to incorporate these concepts into his own life. Recently, he teamed up with Oprah Winfrey t...

The Business Model Framework draws an important distinction between a company's Priorities (that is, its Value Proposition and Profit Formula) and its Capabilities. Regarding the latter, which are more effe...

"In our view, the crux of the problem is that investments in different types of innovation affect economies (and companies) in very different ways – but are evaluated using the same (flawed) metrics. Specifically, financial markets – and companies themselves – use assessment metrics that make innovations that eliminate jobs more attractive than those that create jobs.” This quote comes from the 2014 HBR article...

Clayton Christensen, in a 2012 Tedx Talk, while drawing on insights from How Will You Measure Your Life, said, "The way we invest our time and energy and talents (sometimes) causes us to implement a strategy that we wouldn't at all plan to pursue." Now, his co-author on that book, Karen Dillon, has partnered with Rob Cross to write The Microstress Effect: How Little Things Pile Up And Create Big Problems - And What To Do About It, ...

Nigeria is home to the largest energy deficit in the world. What can be done to address the striking level of energy poverty in the country? Clayton Christensen used to say that good theory helps us to explain the world but that great theory helps us to transform it. With this in mind, co-author with Clay of The Prosperity Paradox, Efosa Ojomo, joins host Sandy Sanchez to consider the application of the framewo...

Radiology touches around 80% of all hospital and health system visits, impacting nearly every specialty in medicine. However, the incumbent radiology IT system infrastructure places the promise and power of AI out of reach for practitioners. Though radiology has historically been on the cutting edge of technological advancements in medicine, e.g. in terms of digitization, radiology is now stuck in a technologic...

In this episode, Craig Mackintosh, Head of User Experience Research at LinkedIn, reflects on how the Jobs To Be Done framework has been used at the company to provide strategic focus. He joins David Duncan, co-author with Clayton Christensen on Competing Against Luck and author of The Secret Lives of Customers, to discuss how the team at LinkedIn has drawn on Jobs Theory to unlock innovation through a better un...

Christina Wallace wrote The Portfolio Life: How To Future-Proof Your Career, Avoid Burnout, and Build a Life Bigger Than Your Business Card, in part, to explain the zig zagging path of her own life, a trajectory that has been markedly different than the more linear and predefined paths often followed by those in earlier generations. The accelerating pace of change, along with one societal disruption after the n...

After a shocking accident left Rebecca Fogg with a partially amputated hand, she found herself faced with the sudden and daunting challenge of recovering, both physically and psychologically, from the trauma. Though her background at the time was not in medicine, she hired – in the language of the Jobs To Be Done framework – the pursuit of scientific knowledge to help heal and to make progress in her life. That...

Currently, over 75% of American households don’t have access to high quality, affordable, and unbiased financial advice. Anders Jones co-founded Facet in order to make these financial planning services available to a large population of people who don't qualify to receive them under existing incumbent business models. In other words, Facet is a pri...

In his book, Undisruptable: A Mindset of Permanent Reinvention for Individuals, Organizations, and Life, Aidan McCullen writes about how, centuries ago, sailors would set out to sea with maps labelled with the Latin words hic sun dracones - here be dragons - which meant that they didn't know much - if anything - about the uncharted waters and unexplored lands that awaited them. In today's volatile and uncertain world, there are par...

In the introduction of The Innovator's Dilemma, first published in 1997, Clayton Christensen wrote that the book "is about well-managed companies that have their competitive antennae up, listen astutely to their customers, invest aggressively in new technologies, and yet still lose market dominance." Years later, the dilemma is as relevant and as challenging as ever. In this episode of The Disruptive Voice, host and guest take a fa...

Jobs Theory, when correctly applied, has the potential to be a huge unlock for organizations that have yet to realize the full value from their agile transformations. In order to benefit from the full potential of the Jobs To Be Done framework, a systems lens is required in its application. In this episode, Innosight’s Alasdair Trotter joins host Katie Zandbergen to discuss the challenges and opportunities that arise when trying to...

In an earlier episode of The Disruptive Voice, Pontus Sirén discussed the Jobs methodology and how it relates to customer centricity. Companies exist to address customer problems, i.e. their Jobs To Be Done – and the first critical step for any innovator is to identify a good problem to solve. In this episode, Pontus’ Innosight colleague, Shari Parvarandeh, joins him to not only delve deeper into the importance of having a customer...

This is a true story of one man, his four children, four mentors, and five skills. It began when Bob Moesta’s now-grown children moved out of the family home. Bob and his wife decided to clean things out a bit and during that process, in their attic, Bob came across eight hundred and forty-seven notebooks containing information on everything that he had worked on throughout his career! As he started to read through the notebooks it...